Support that stays with families after a loss.

onwords sends grieving families one short text a week for 13 months, grounded in bereavement research and approved by bereavement professionals. It’s a simple, low-cost way to extend your bereavement program.

56 weeks ofsupportive messagesTailored to loss type & beliefsCompliance documented
What it does

A weekly touch for 13 months, without adding work for your team.

Families enroll once. onwords sends a message every week for 56 weeks, plus messages timed to the anniversary of their loss. Each one names what they may be feeling and offers one small, doable step. Built for compliance, so your outreach is documented for your onwords records.      

Every week, for 13 months

One message a week, from enrollment through the full bereavement period.

Timed to their date

Anniversary messages follow each family’s actual date of death.

Documented outreach

Every message  is logged, so onwords

THE RESEARCH

Built on four decades of bereavement research

Grief doesn’t follow a timeline. Every message in the 56-week library draws on the frameworks that shape onwords care today, written so a grieving person can take it in on a hard day

Tasks of Mourning

J.William Worden. Grief is active work, not a waiting period. Messages help people accept the loss, work through the pain, adjust, and stay connected

Dual Process Model

Margaret Stroebe & Henk Schut. Healthy grief moves between facing the loss and rebuilding daily life. Messages give permission for both, without guilt

Continuing Bonds

Dennis Klass, Phyllis Silverman & Steven Nickman. Healing doesn’t require letting go. Messages encourage connection through memory, ritual, and legacy

Meaning Reconstruction

Robert Neimeyer. Loss can break the story of a life. Messages invite small reflections that help rebuild it

Every message follows the same four steps

Validation

Namewhat they may be feeling

One small action

Asingle, doable step

Why it helps

The reason, in plainlanguage

Gentle hope

Aforward-looking note, never a promise

Part of the Grace platform

onwords is one capability of six.

Staying connected, longer

Bring onwords into the same platform

onwords runs alongside the rest of Grace, so onwords outreach sits on the samedocumented timeline as the care that came before it

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