Collection of and Access to Information Gathered by Healthcare Institution
While Naveon may collect or receive information about each person registered in Naveon, Care+ shall not access, view, download or retain any information gathered by the hospital, clinic, home health, hospice or any other healthcare institution, or any of its employees, staff or representatives, (collectively, the “Healthcare Institution”) providing Naveon to its patients, their families, surrogate decision makers or staff unless such information is expressly provided or made available to Care+ by the Healthcare Institution for the limited purpose of improving the functionality and utility of the Application as necessary for Care+ to perform its services for the Institution. Any such access shall only be available to Care+ pursuant to limited access rights provided by the Healthcare Institution, which access may be effected by delivery of the Usage Data from Licensee to Licensor, or by the Healthcare Institution providing authorized representatives of Care+ with access to Licensee-identified areas of the Licensee Server Environment. Care+ has no ability to independently access view, download or retain, any information gathered by the Healthcare Institution and shall not access, view, download or retain any such information unless such information is expressly provided or made available by the Healthcare Institution. Care+ licenses the use of Naveon to the Institution, but all information collected by the Institution, or by Naveon in connection with its use by the Institution, remains under total control of the Healthcare Institution and is stored in accordance with the security and privacy policies created and maintained exclusively by the Institution. Care+ has no involvement with and no control over the security and privacy policies of the Institution. Any information which Care+ may receive is limited data about use, or non-use, of Naveon. For instance, Naveon may collect the following information when you use Naveon: your device's software platform, operating system version and firmware, your IP address, the type of browser you use, the date, time and length of your use of Naveon, the actions you take within Naveon, such as but not limited to areas visited, duration of visits, questions forwarded, and content viewed, as well as reasons for electing not to or being otherwise unable to use the Application as well as any statements, comments and suggestions made by Naveon users, either in Naveon or on surveys or questionnaires provided by the Healthcare Institution (collectively the “Usage Data”).
Uses of Usage Data
Care+ reserves the right to disclose Usage Data in order to comply with legal requirements, such as a law, regulation, search warrant, subpoena, or court order.
Care+ is very concerned with safeguarding your information. Care+ employs reasonable physical, technological, and administrative security measures to protect your information and control access to it. We use a variety of hardware and software safeguards, including but not limited to, firewalls, intrusion detection software, virus detection software and both transmission and file encryption to create a secure environment. Care+’s servers are backed up regularly and are also protected by security systems. However, no security systems are impenetrable, and we cannot guarantee the security of the Application, nor can we guarantee that the information you supply will not be intercepted while being transmitted over the Internet. Do not enter personal, confidential or sensitive information into Naveon. We are not liable for the illegal acts of third parties such as criminal hackers.
Naveon may contain links to other, third party web sites. Care+ will make a reasonable effort to link only to sites that meet similar standards for maintaining each user’s right to privacy. In addition, some other, third party sites that are not associated or authorized by Care+ may have links leading to Naveon. Care+ does not control any third-party links to which Naveon provides a link or which links to Naveon. Care+ is not responsible for any content appearing on third party sites.
Successors and Assigns
Last Updated: October 1, 2019